ChatShape is a leading provider of custom AI-powered chatbots designed to dramatically improve online customer experience and engagement. With a user base of over 10,341 satisfied businesses, ChatShape is emerging as a trusted solution for automated customer support and lead collection.

Core Features

1. AI-Powered Customer Support: ChatShape allows businesses to offer 24/7 customer support, instantly answering queries and thereby enhancing customer satisfaction.
2. Lead Collection: Businesses can activate an email input form within the chat window to automatically collect leads and view them alongside customer conversations on the ChatShape dashboard.
3. High Customizability: ChatShape enables businesses to align the chatbot’s branding, color, and tone with their own corporate identity, ensuring a seamless customer experience.
4. Increase Conversions: With proven conversion rates of 72%, ChatShape's chatbots are not just a customer service tool but a revenue generator for businesses.
5. Real-time Analytics: ChatShape provides a robust analytics dashboard where all chatbot interactions are recorded and can be easily exported.

How It Works

Users can easily create a chatbot tailored to their specific needs by visiting chatshape.com/create and entering their website link. ChatShape's crawler scans the website text to train a unique chatbot that can be embedded as a widget. For more advanced customization, users can manually adjust how the bot responds to specific customer requests.

Data Security

ChatShape takes data security seriously. While the text content of a web page is stored for chatbot training, it is kept in an encrypted format on secure AWS servers.