Sidekick - AI Assistant For Customer Service Agents
Sidekick - AI Assistant For Customer Service Agents
Sidekick is an AI assistant designed for customer service agents to help make delivering 5 star service easier. It's built for complex customer service situations, making it perfect for teams that need to handle multiple tickets fast. With Sidekick, agents can take their service to the next level.
- Sidekick AI suggests instant and accurate responses to customer queries. It even provides references to earlier tickets while suggesting responses.
- Sidekick AI can instantly review the entire ticket history and summarize it for agents.
- Sidekick AI can translate conversations between agents and customers in real-time.
- Built to integrate with most helpdesk and customer support platforms.
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