Chatra is a versatile customer communication platform that has recently joined forces with Brevo, an all-in-one marketing and CRM solution. Trusted by over 45,000 businesses and online stores, Chatra focuses on real-time interaction with website visitors, offering a multitude of features that go beyond basic chat functionalities. It allows businesses to answer questions, solve problems, and ultimately increase conversions.

One of its standout features is a multi-channel dashboard that centralizes messages from Email, Instagram, and Facebook, allowing businesses to manage all their customer communications from a single interface. Additionally, the platform offers real-time visitor tracking, giving businesses insightful data such as browsing history and location, aiding in personalized customer engagement.

Chatra also focuses on sales-boosting features, offering tools to clarify customer concerns, cross-sell, and upsell, aiming to increase both the number of orders and the average order value for businesses. Automated chatbots are integrated to handle routine queries and data collection, reducing the workload on human agents.

For those always on the move, Chatra offers mobile apps to ensure that businesses don't miss out on any conversation opportunities. All these features are backed by a passionate team of professionals who emphasize excellent customer service. With easy setup and a free plan available, Chatra appears to be a comprehensive solution for businesses seeking to cultivate long-term customer relationships and scale faster.