Freshdesk - AI-driven Customer Service Suite
Freshdesk - AI-driven Customer Service Suite
Freshdesk's AI-driven Customer Service Suite uses omnichannel support solutions to create meaningful customer conversations across channels quickly. Get started in no time with a free 21-day trial. Increase customer loyalty and satisfaction with Freshdesk's suite today.
- Freshdesk: Scaling support experiences without scaling costs, trusted by 60,000+ businesses worldwide.
- Advanced ticketing with Freshdesk allows for fast, personalized support at scale, all within a unified workspace.
- Optimize agent workloads and enable customer self-service with Freshdesk's scalable knowledge base and custom widgets.
- Run your support operations on autopilot with Freshdesk's AI-powered automations, enhancing productivity and efficiency.
- Leverage proactive, AI-driven insights with Freshdesk's analytics capabilities to optimize your customer support operations.
Freshdesk is a customer support platform trusted by over 60,000 businesses, designed to scale support experiences without inflating costs. The platform offers a host of features such as advanced ticketing, self-service options, AI-powered automations, and collaboration tools, all aimed at delivering timely and personalized customer support. Additionally, Freshdesk's analytics capabilities provide proactive, AI-driven insights for optimizing support operations. The Freshworks Customer Service Suite, of which Freshdesk is a part, offers a unified solution that combines bots, ticketing, and conversations to enhance productivity and customer satisfaction.